PRIVACY POLICY STATEMENT

Vlogoods.com is committed to applying and following the principles and requirements of the Personal Data (Privacy) Ordinance (the Ordinance) to safeguard the privacy of customers with respect to personal data. All services and products provided through Vlogoods.com are made available subject to the terms and conditions set out in this Statement.

1. OUR COMMITMENT TO PRIVACY
Vlogoods is committed to protecting your personal data privacy in accordance with the Personal Data (Privacy) Ordinance (Cap 486) (“the Ordinance”) of the Hong Kong Special Administrative Region of the People’s Republic of China and internationally recognized standards of personal data privacy protection.

2. DATA COLLECTION
In order for Vlogoods to provide services to our members, it is necessary for our registered members to supply Vlogoods with personal data during the registration process. Personal data collected by Vlogoods includes but is not limited to the following:
(i) Name
(ii) Contact address
(iii) Telephone, mobile number and / or fax number
(iv) E-mail address
(v) Identity reference
(vi) Payment record
(vii) Bank account number and account holder name
(viii) Credit card number, name of the bank, and expiry date
(ix) Other relevant data

3. DATA SECURITY
Once Vlogood.com has obtained your personal data, it will be encrypted and maintained securely in our system. Only authorized staff of Vlogoods.com, who have been properly trained, will be permitted access those personal data. Vlogoods.com will also ensure compliance by our staff with the strictest standards of security and confidentiality.

4. USE OF PERSONAL DATA
The main purposes for which personal data may be used by Vlogoods.com are:
(i) processing of the registration for our services and termination thereof;
(ii) incorporating into our user database;
(iii) handling of service calls, enquiries, and complaints;
(iv) the daily operation for provision of our services;
(v) conducting service surveys;
(vi) billing and collecting payment;
(vii) direct marketing;
(viii) to make disclosure as required under any law binding on Vlogoods.com;
(ix) auditing;
(x) and other related purposes.

5. TRANSFER OF PERSONAL DATA
Your personal data held by Vlogoods.com will be kept confidential but Vlogoods.com may provide such information to:
(i) banks in connection with the payment of relevant fees;
(ii) any professional personnel, agent, adviser, auditor, contractor, or service provider who provides services or advice to us in connection with our operations;
(iii) any person or corporation under a duty of confidentiality to us;
(iv) the person to whom we are required to make disclosure under applicable laws, governmental or regulatory requirements or pursuant to any order of a court of competent jurisdiction;
(v) other third party or entities which may assist in Vlogoods’ business.
please note that the privacy protection set out in this Privacy Statement does not apply to personal data already passed to third parties and Vlogoods.com shall not be responsible for the protection of such personal data or neglect thereof by any such third parties.

6. USE OF PERSONAL DATA FOR DIRECT MARKETING
Vlogoods.com may from time to time post or deliver to you direct marketing materials based on your personal data provided to us. If you do not want to receive those direct marketing materials,  please contact us by clicking the WhatsApp button or by selecting the appropriate option under our member registration..

7. ACCESS AND CORRECTION OF PERSONAL DATA
The Ordinance provides you the rights to ascertain whether Vlogoods.com is holding your personal data and to correct any data that is inaccurate and not up to date. Please advise us click the WhatsAppbutton below to contact us  for access and correction to your personal data.

8. OTHER
In case there arises discrepancy in the English and Chinese versions, the Chinese version shall prevail.